FardVisor Danışmanlık Limited Şirketi ("FardVisor", "we", "us") is responsible for the personal data described in this policy. This policy explains how we handle personal data when you visit www.fardvisor.com or contact us through the channels listed on the website.
We process personal data in accordance with Türkiye's Personal Data Protection Law No. 6698 ("KVKK"). Where the EU General Data Protection Regulation ("GDPR") applies to a particular processing activity, we also observe its applicable requirements.
1. Data controller and contact details
Data controller: FardVisor Danışmanlık Limited Şirketi Address: Istanbul, Türkiye Privacy contact: info@fardvisor.com Phone: +90 538 541 9363
2. Personal data we collect
When you contact us, we may receive your name, business contact details, company name, the service you ask about, your message and any other information you choose to provide. This may happen through the website form, email, phone or a messaging service you choose to use.
When you use the website, our systems may record technical information needed to deliver and protect it, such as your IP address, the date and time of a request, the page requested, browser information and security or error records.
Cookies and similar technologies may be used for essential website functions and, if you choose to allow them, analytics. Details of the technologies actually in use, their purposes, providers and durations are available in the Cookie settings panel, which you can open at any time from the Cookie settings link in the website footer.
Please do not send sensitive personal data, passwords or financial account details through the general contact form unless we have specifically requested them through an appropriate channel.
3. Why we process data
| Purpose | Applicable basis |
|---|---|
| Receiving and responding to an enquiry, arranging a discussion and preparing a requested proposal | Steps connected with establishing a contract where applicable; otherwise, our legitimate interest in responding to a business enquiry, subject to the conditions of applicable law |
| Providing services after an agreement is made | Establishment or performance of the relevant contract |
| Operating the website, diagnosing errors and protecting it from misuse | Our legitimate interest in operating a secure website, subject to the conditions of applicable law; or another applicable legal basis where required |
| Using non-essential analytics | Your separate, affirmative consent |
| Keeping records required by law and responding to lawful requests | Compliance with legal obligations or the establishment, exercise or protection of legal rights, as applicable |
Providing the contact information needed to answer your enquiry is voluntary. If you do not provide a way to contact you, we may be unable to respond.
Submitting an enquiry does not, by itself, sign you up for marketing messages. If we introduce a marketing subscription, we will explain it separately and use an appropriate legal basis.
4. Cookies and analytics
Essential technologies may be used where necessary to operate the website, maintain your preferences or protect the contact form. Non-essential analytics technologies remain inactive unless you have given the required consent.
If Google Analytics is enabled on this website, we use it only in accordance with your analytics choice to understand website use. You can refuse analytics and change your choice at any time through the Cookie settings link in the website footer. Withdrawing consent does not affect processing that took place lawfully before withdrawal.
The Cookie settings panel identifies the actual cookies and similar technologies used on the website. If our website configuration changes, we will update that information.
5. Who receives personal data
Access is limited to people and providers who need the data for the purposes described above. Depending on the way you interact with us, recipients may include:
- providers of website infrastructure, hosting, email and security services;
- an analytics provider, if analytics is enabled and you consent;
- the messaging service you choose when you contact us through that service;
- professional advisers where their assistance is necessary; and
- competent public authorities where disclosure is required by law.
Messaging services operate under their own privacy notices when you choose to use them. We do not sell personal data.
6. Transfers outside Türkiye
Some of our service providers process personal data outside Türkiye. These are:
- Hostinger (website and email hosting); and
- Google (Google Analytics, only if you consent to analytics cookies).
Such transfers are carried out in accordance with the transfer requirements of Article 9 of KVKK and, where applicable, the GDPR, relying on the safeguards and contractual terms these providers make available for international data transfers. This section will be updated if a provider or transfer arrangement changes.
7. How long we keep data
We keep personal data only for the period required for its purpose and any applicable legal obligation or legal claim. Our current periods are:
- enquiries that do not become a client relationship: up to 24 months from our last contact with you;
- website security and server logs: up to 12 months;
- analytics data, where enabled: up to 14 months, under the data retention setting of our Google Analytics account; and
- records relating to a client relationship: the period required for providing the service, followed by applicable statutory retention or legal-claim periods.
When the applicable period ends and no lawful reason to retain the data remains, we delete, destroy or anonymise it in accordance with applicable law.
8. Your rights and requests
Under Article 11 of KVKK, you may ask whether we process your personal data, request information about that processing and its purpose, learn to whom it has been transferred, request correction of incomplete or inaccurate data, and request deletion or destruction where the legal conditions are met. You may also request notification of relevant corrections or deletions to recipients, object to a result against you produced solely through automated analysis, and seek compensation for damage arising from unlawful processing.
Where the GDPR applies, you may also have rights under that law, including access, rectification, erasure, restriction, objection and data portability, depending on the circumstances and applicable legal conditions. You can withdraw consent at any time where consent is our basis for processing. Withdrawal does not affect earlier lawful processing.
To make a request, contact info@fardvisor.com. For a formal KVKK application, we may ask you to use a legally recognised application method and provide the information needed to identify you and assess your request. We will handle KVKK requests as soon as possible and no later than 30 days, subject to applicable law. Where the GDPR applies, we will observe its response period and rules on any permitted extension.
If you are dissatisfied with our response to a KVKK request, you may complain to Türkiye's Personal Data Protection Board in accordance with the applicable procedure and time limits. Where the GDPR applies, you may lodge a complaint with a competent EU supervisory authority.
9. Security
We take technical and organisational measures appropriate to the personal data we process and the risks involved. Access is restricted to authorised persons and providers. We review these measures as our systems and services change.
10. Other websites and messaging services
Links from our website may take you to third-party websites or messaging services. Their operators explain their own data practices in their respective privacy notices.
11. Changes to this policy
We may update this policy when our processing activities or legal requirements change. We will publish the updated version and its effective date here. Where a change requires additional notice or consent under applicable law, we will provide it.
12. Questions
For questions about this policy or our handling of your personal data, contact info@fardvisor.com.